STORE POLICY
Customer Care
At Truethreads Wear, we believe that great service goes hand in hand with great style. Our goal is to make your shopping experience as smooth and uplifting as possible, from browsing our Christian apparel collections to receiving your order at your door. Whether you’re new to the brand or a returning customer, we’re here to help every step of the way.
If you have any questions about sizing, orders, returns, or our products, our customer care team is ready to assist you. You can reach us through our contact form, by email, or via social media and we’ll get back to you as soon as possible.
Your trust means everything to us. We’re committed to transparency, honesty, and care in every interaction, because at TrueThreadsWear, you’re more than a customer, you’re part of our community.
@truethreadswear
Privacy & Safety
At Truethreads Wear, your privacy and online safety are our top priorities. We’re committed to protecting your personal information and using it only in ways that enhance your shopping experience.
When you make a purchase, we collect limited personal details, such as your name, email, shipping address, and payment information. Solely to process your order and deliver your products securely. All payments are processed through trusted third-party banking services to ensure your data is encrypted and protected at all times.
We may contact you via email to confirm your order, provide shipping updates, or follow up on customer service inquiries. You may also receive occasional updates or promotional messages if you’ve subscribed to our newsletter, and you can opt out at any time.
We never sell, trade, or share your personal information with others. All data is stored securely and handled in accordance with applicable privacy laws and best industry practices.
Your trust means everything to us. If you have any questions about how your information is used or stored, please reach out to our Customer Care team, we’re here to help.
Payment Methods
- Credit / Debit Cards
- IDeal